Thursday, January 28, 2010

Facilitation Techniques with Stories

Yesterday I led a complimentary webinar on Facilitation Techniques with Stories. Here's a brief description of the session:

Guiding groups through sense making is challenging yet rewarding. Our job is to help people work with their stories to generate new meanings, learning, and insights. This is not as simple as it may appear. Stories operate on lots of different levels. Unless we become sensitized to the various ways people make sense of their stories, we will miss precious opportunities to help them find meaning that can guide their behaviors in new directions. This 45 minute interactive webinar examines dynamics that surface when groups share their stories and experiences with one another.

Here's the recording...

TWO PAPERS WERE SHARED:

Nine Ground Rules for Working with Stories in Groups


Facilitator Guide: Helping Others Make Sense of Stories



1. What have been your experiences of working with stories in a group?

2. Have you gone beyond telling a pre-selected story?

3. How have you worked with stories when managing group decision making, strategic planning, negotiating, innovating, etc...?

4. Have you found effective ways of eliciting stories from groups?

Please use this space to share...

Tuesday, January 26, 2010

Strategic Communications & Chess


What might chess teach us about the nature of strategic communications in an organization? And what's the connection with stories?

Join me for another 2 minute video as I explore these questions and offer two, "P's" of strategic communications.
These two ideas are hardly the beginning of a conversation. Can't say it all in two minutes and neither can one person.

Take a moment and reflect on the game of chess and then share your thoughts of the other ways chess informs our ideas of strategic organizational communication. And for crying out loud...if you've got a story about chess start divulging!

Wednesday, January 20, 2010

Waves & Organizational Stories

"We are connected through meaning. Stories manifest our being. Fluctuating variations pierce placid surfaces of possibilities."

The waves of the Asilomar Coastline in Monterey, California act as a backdrop for some thoughts about the nature of stories in organizations.


How are you working with stories in your organization? What metaphors best describe your work and expectations?




Thursday, January 14, 2010

CELEBRATING 9th WEDDING ANNIVERSARY


Today, January 14th I am celebrating my 9th wedding anniversary with my beloved bride Cindy. I look back and the time has passed in a flash. Nine years later, two beautiful children, plenty of ups and downs but a relationship deepened and blessed by the "throes of outrageous fortunes."

Life is truly sweet. For whatever bitterness and pain and confusion there are gems in the offing waiting to find there way to our hearts. On this happy day and memory, I pause to send forth the joy I am feeling in my heart to the people of Haiti who have just suffered a horrible tragedy. May aid to them in all forms be swift and thorough, And may from the rubles there be a Phoenix of good, hope, prosperity, and joy be found for everyone tied to this story. We all are tied to the story whether we feel or it not.

I want to share a song I wrote and sang for Cindy at our wedding. There is also a video below. The words so perfectly describe Cindy and what have proven to be the most precious gifts in our relationship...







Her gentle spirit deep & true
Fills me with wonder anew

Her bright warm heart, tender and sweet
Opens with kindness each time we meet

Her shy and pretty face attentive and fair
Beams with goodness when I'm in her care

Her sharp quick mind, sensitive and clear
Listens with patience when I am share my fears

And now we face, a joyous new life,
with dreams and hopes as husband and wife...

May God's blessings guide my joy and my pride,
Forever and ever...
Cindy my Bride






In a flurry of typical creative tornado my father and I wrote the song days before the wedding, rehearsed it twice with piano and of course never rehearsed it with the band. At the wedding my father and mother were still teaching me the song and coaching me. There are great photos of me trying to eat, conferring with my parental musical mentors, and keep it a surprise from Cindy. Furtive dry rehearsals for the few moments she stepped away from the table.

Cindy and I were so taken and moved by the song. It haunted us in the most beautiful way during our honeymoon. Washing over us in waves. To this day the song brings both of us great peace.


Thank you for indulging my stories and memories. Weddings shower us with a renewal of love. The rite of love is mysterious and it cannot escape our attention regardless of creed, belief, race or cultural. Each of us with our own love songs and coffer brimming with stories and questions that sweeten our journey. If you are so inclined, share a piece of your journey with others in this space. I hope what I have shared triggers much richness for you.




Monday, January 11, 2010

Stories & Fire


Fire is a wonderful metaphor for understanding some of the subtleties of stories. Spend two minutes with me and reflect on what light fire can cast on our understanding of stories...

In what ways are fire and stories related to you?

Tuesday, January 5, 2010

Epiphany - Perfect Time for Story Insights


Wow...2010...I'm not one to make resolutions but I am interested in trying something new. I thought I would begin to blog more frequently by including video messages as a part of my blog.

So on the this day of Epiphany I thought it was a great time to reflect and share the gift of video blogging. The gift will only be complete if you add your voice to the conversation and if whatever I share becomes a catalyst for your own insights.

Terrence Gargiulo - Video Blog - January 6 from Terrence Gargiulo on Vimeo.


Thank you for stopping to share this story space with me.

Tuesday, December 8, 2009

Philanthropic Initiative - Bringing Opera & Stories to Schools with the Occhiata Foundation


Great stories are timeless. Do you think kids would find the story of Carmen interesting? Without a doubt!

When my father passed away three years ago my family and I vowed to establish a foundation to bring opera to kids and support the production of American composer's operas. Our dream has come true and we are off the ground running.

We named the 501 (3) (c) foundation Occhiata. As an opera and symphony conductor and composer my father had a wonderful way o working with artist. His baton, hands, and eyes were his primary forms of communication. He had a signature warm wink and emphatic, "OK" sign he would give artists during rehearsals and performance. In the stillness of the moment of a finished piece; that liminal space of of silence you could feel the magnetic love rush out of my father's body to thank and appreciate the team of artists who had just collaborated together. It was their real moment of mutual gratitude. Gratitude for the music, gratitude for the talent and opportunity to play it, gratitude for working together, gratitude for the composer, gratitude for my father's leadership, gratitude for the audience listening. The applause was an aside. It was an intimate pregnant moment between my father and the creative space that had been created to bring the music to life. Such is the passion and love of my father which I feel is very much present today as it was when he was here with me.

How grateful I am for our many collaborations and for his wonderful example of tackling with patience, humor, humility, passion and always love the good, difficult, horrible and joyous exigencies of life. The Occhiata Foundation is here to perpetuate and share the creative energy he cultivated during his life. It is this intangible spirit we wish to cultivate and share with others as they give shape, form, and expression to their unique ways of experiencing this wondrous creative power that rests in the depths of each and every one of us.







Last Friday we began our kickoff pilot with North County Middle School in (Castroville, California). We are working with The Met: HD Live in Schools program.




This was one of my father's favorite operas and the first one he conducted on tour. I know he was thrilled we were bringing this action pact story alive for students.

Six hundred students were treated to a special interactive presentation. Starting at 7:45 we gave six presentations to groups of 100 kids. I fired questions a mile a minute at them and when I wasn't doing that I was hoping on tables, dancing around like Gypsy smuggler, prancing like a Torreador, leading a regiment of students through the auditorium as we simulated the children chorus playing our pretend trumpets, or having a student pretending to be Carmen throw a flower at me.

Utilizing a bonanza of digital storytelling vehicles I brought the story of Carmen alive in some interesting ways. Check out this video I produced for near the front of the presentation to show students some of the places Carmen has showed up in popular culture. This is sure to surprise many of you.





I was delighted by the students universal response to seeing other kids. Of all the clips in the video (you did watch the video now didn't you?) the children's chorus got the biggest response.

Opera is far from stuffy. Put the emotion of music and the punch of a good story together and you have a potent art sure never to disappoint. I was thrilled to see how the kids became enamored with the characters and stories. They made great observations and asked super questions. Almost none of them had ever been exposed to opera.

We also stepped back and examined the arts. I gave the students some bad news: "there are more questions in life than answers," than I gave them some good news: "the arts give us an incredible outlet for projecting our questions onto a canvas we can live with our questions in deeply satisfying ways. In the space of art we can live with contradictions, ambiguities, and paradoxes. I dare say we thrive in this space. We are empowered to inhale the sacred that fills our being with the light of possibilities and connect us to a wider audience of others embarking on similar journeys.

After going through the story I left them with this movie style trailer...





Occhiata Foundation has purchased a block of tickets for the students. In January we will be taking a bus load of students to a local movie theater to see the Metropolitan Opera's HD live broadcast of Carmen. Following the presentation I will go back and meet with groups of students to hear their thoughts and reactions to the opera.

Would you like to get involved?

Contact Franca Gargiulo - 415-564-2600, franca.gargiulo@att.net for more information to learn how you can help us expand our pilot program for next year.

The arts are dying in our school we owe this to our kids. We have a lot of unanswerable questions...

Monday, November 30, 2009

Managing Cross Generation Meetings...


FROM MAKINGSTORIES.net ARCHIVES

I continue to go through the MAKINGSTORIES.net archives and find one gem after another. I don't stop long enough to real give any of these things I create enough time to get out there. I'm too busy being creating the next thing - a gift and a blessing indeed!

Last year I did a webinar with Robert Wendover from the Center for Generational Studies. We wrote back in 2005 a super cool book for AMACOM titled,
On Cloud Nine:Weathering Many Generations in the Workplace. I wrote a very amusing and all humility aside - sparkling little gems of fable.

In the webinar Bob and I give you a taste for the fable and dive into a discussion of how to manage inter-generational meetings. Here's the marketing blurb about the webinar...

Learn five powerful solutions for boosting meeting productivity in 40 minutes flat!

We’ve all been there – the weekly staff meeting – the Boomers are sharing what they did over the weekend – the Xers are anxious to get it over ASAP – the Millennials are texting their friends, updating Twitter, and shopping on-line. There’s got to be a better way – and there is!

Join Terrence Gargiulo and Robert Wendover, co-authors of On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace, as they reveal the secrets for navigating the meeting needs and expectations of those ages 17 to 70. With the increasing pressures on time and money, you can’t afford this time-wise webinar. We all know the problems, this is about the solutions. Come away with the tricks you need to manage meeting times in a productive and efficient way.
Here's an archived video of the presentation...

Managing Cross Generational Meetings from Terrence Gargiulo on Vimeo.


SUMMARY OF FOUR STRATEGIES DISCUSSED

Managing Cross-Generational Meetings
Robert W. Wendover
The Center for Generational Studies


It happens all the time. We sit in a meeting. The topic needs to be addressed but isn’t all that interesting. The person presenting or facilitating the discussion struggles to keep everyone engaged. We look around the room. A few people are offering ideas and discussing the issue. Others are doing non-related paperwork. Still others are surfing the Web on their handhelds or even texting each other under the table about how boring the meeting is.

With the pressure to do more with less these days, few people have the tolerance to sit through a meeting that they perceive as wasting their time. This is especially true of emerging professionals who are so conscious of their time to begin with. So how can we find a way to manage meetings effectively, particularly across the generations? Here are some ideas:

Commit “Meetingus vanishus.” Many people have concluded that as a society, we meet too much. Ask people about all the different meetings to which they are committed to each week and you’ll get a list of five or more. Ask those same people how many are really necessary and they will roll their eyes. Dare to ask those attending regular meetings if the meeting is really necessary. Press for the truth and you’ll probably get a good feel for which meetings can be eliminated.

But information does have to be disseminated. The obvious answer is technology. Decide what can be distributed electronically and then develop a means for do so. Several years ago, banking giant Capital One purchased 3000 iPods, for instance, and distributed them to managers and other professionals across the organization. “Feel free to use the iPod to your hearts content,” these people were told. All we ask is that when the company sends you podcasts on topics ranging from training issues to financial updates that you listen to the information.” This practice has consequently saved thousands hours of time and added millions of dollars to the bottom line.

Cross generate the meeting. The person in charge tends to be the person running the meeting. Who says that’s the best way to get things done? Try appointing individuals from different generations to the role of meeting leader. This can accomplish several goals: 1) It will re-engage those who have disengaged from the meeting’s purpose. 2) It will foster the creativity of those in the room. 3) It will demonstrate the different approaches to getting the meeting objective accomplished. 4) It will help those in charge to identify the leadership attributes within the team.

Establish upright meetings. Who says meetings have to take place in a reclining position? More than one manager has discovered that simply gathering people together on the factory floor or office break room is an effective way to get a quick decision. Why not take more advantage of this strategy? If some privacy is needed, remove the chairs from the room ahead of time. Sure there may be a few comments, but the result with be a quicker and more effective meeting. Don’t believe me? Just try it a couple of times.

Meet virtually. Even if everyone attending is in the same facility, it can be more efficient to meet via a telephone bridge or conferencing software. Since most people comfortable multi-taking their way through the day, this practice will enable them to improve their efficiency and still participate in a meaningful way.

Robert W. Wendover is director of The Center for Generational Studies and author The Sandwich Manager: Simple Solutions for Supervising Those Seventeen to Seventy. Contact him at wendover@gentrends.com.


Check out
more information on the book


So how are you managing these dynamics? Tell us your story.


Sunday, November 15, 2009

In the Land Of Difficult People

Lots of content resting in MAKINGSTORIES.net rich archives. Below is a video of the webinar, tool, and TV appearances for an AMACOM book.

I had a grand time collecting stories from around the world for a book on difficult people. In the Land of Difficult People: 24 Timeless Tales Reveal How to tame Beasts at work was loads of fun.

I offered a webinar earlier on the year on topic. Here are the questions we looked at:


Are people’s job performances in your organization plagued by difficult behaviors?

Do projects suffer when people are unable to work effectively with each other?

Are you leveraging people’s differences and the tensions created by these to achieve results?

There are no difficult people, well at least not many, but there are lots of difficult behaviors and each and every one of us is guilty of engaging in them.

Based on the book, In the Land of Difficult People: 24 Timeless Tales Reveal How to Tame Beasts at work, this webinar uses a fun and interactive strategy to tackle destructive behaviors that are getting in the way of your organization achieving its results.

Difficult People from Terrence Gargiulo on Vimeo.


Here's a summary of the key points and a follow-up job aid I sent participants...

SUMMARY OF KEY POINTS

• There are very few truly difficult people. Just lots of difficult behaviors.

• We are all guilty of behaviors that cause difficulty for others and we are usually not aware of it.

• People drive organizational performance.

• Future competitive advantage will be directly correlated with the quality, effectiveness and depth of relationships in organizations.

• Meaningful conversations nurture relationships.

• Stories are a natural and essential part of meaningful conversations.

• “The shortest distance between people is a story.” – Terrence Gargiulo

• Seek to understand others first.

JOB AID – PLANNING COMMUNICATIONS








Situational
Constraints


What’s In It for Them


Assumptions




What do I care about?
What’s important to me?
Do I have any communication allies?




Directions:

Whenever you can, planning for a communication with someone who is exhibiting difficult behavior that is impacting your performance or just causing you consternation can lead to better results.

Try imaging the world from their vantage point. Start by considering any situational constraints. These are any things that might interfere or effect the way you can interact with this person.

We tend to simplify people’s behavior into simplistic causal explanations. These are often wrong or just a fraction of the picture.

Reflect on they why’s of their behavior by asking what’s important to them. Do so with an open mind.

Examine your assumptions. What filters, values, beliefs, information, ideas, opinions, etc… are coloring your view?

Be sure to consider what’s important to you. What do you need and what do you care about? Consider anyone you might enlist as a communication ally. These are people who might support, clarify or advocate.

Five to ten minutes of quality reflecting can lead to a world of difference.



Here are some video clip of TV interviews I did for the book...









INTERESTED IN LEARNING MORE ABOUT THE BOOK

I'd love to hear some of your real-life stories of difficult people.



Friday, November 13, 2009

Story Matters Episode 5

I promise to get back to our Stories and Leadership series. I just realized I had a lot of content I haven't had a chance to share. As I am preparing for a special holiday episode of Story Matters Productions (episode 7) I discovered I have only posted one of the episodes (episode 6) on my blog. Shame on me!

For those of you new to the unique format, here's what Story Matters is all about...


StoryMatters is a format for maximizing learning from experience and applying it in the workplace. Stories are used to spark deeper conversations creating multiple layers of meaning that have relevance to team members. The StoryMatters process promotes a culture of continuous learning within an organization by modeling the skills of advocacy and inquiry. In this way, StoryMatters can become an invaluable tool for any learning organization.


StoryMatters: The Process

I. Read or tell three 99 word stories – these stories act as triggers to spark listeners' imaginations
II. Listeners recapitulate the stories to find index words that capture the essence of the stories
III. Listeners leverage the index words to find personal stories along the same theme
IV. Those stories are shared and people hearing them share their reactions
V. Conclude with a dialog and conversation of themes and relationships between stories

Without any further ado (drum roll please)...here's Episode #5.

Story Matters Episode #5 from Terrence Gargiulo on Vimeo.

Okay so what did our stories stir up for you? Its all about the dialogue so please do not be bashful share your thoughts!

Wednesday, November 11, 2009

The Art of Persuasion with Stories: Dialog With Bob Dickman

Today I had the pleasure of dialoguing with Bob Dickman of First Voice. Bob has a wonderful book he co-authored with Richard Maxwell titled The Elements of Persuasion: Using Storytelling to Pich Better, Sell Faster, and Win More Business.

We spent 45 minutes with a great group of folks comparing notes of our organizational story work and our experiences of coaching people to be more effective.

One of the key themes that emerged was the power of story in helping us to imagine the viewpoint of others and find effective ways of sharing our own. We explored Bob's simple, elegant, and profoundly nuanced five elements of persuasion.

Here are a few of the questions we explored...

Have you ever wondered how to expand your influence without having to sell?

Have you tapped into your natural “storyability” to transport people to see the world through your eyes?

Would you like to put one or two new techniques into practice to expand your influence through story?


Here's a recording of our dialogue.

The Art of Persuasion with Stories: Dialog Between Terrence Gargiulo & Bob Dickman from Terrence Gargiulo on Vimeo.



I'd love to hear your successes and challenges with working with stories during an influence process...




Thursday, October 29, 2009

Happy Halloween - Mark Twain Ghost Story


HAPPY HALLOWEEN...

What a blog about story be without sharing a good ghost story. This one I must borrow from one of my heroes, Mark Twain.

The story is not long (4 pages) but I decided to provide a nicely formatted .pdf file link so you can share with kids, family, and friends. First let me acknowledge my sources for the story:

This version originally published in 2005 by Infomotions, Inc. This particular text was derived from the Internet Wiretap Edition of A Ghost Story by Mark Twain from "Sketches New and Old", copyright 1903, Samuel Clemens. It was placed in the Public Domain (May 1993). This document is distributed under the GNU Public License. I found this story on Ann Zeis’s website… http://homeschooling.gomilpitas.com/index.htm
And now with no further introduction...ladies and gentlemen...Mark Twain


Please do not stand on the sidelines. Can you share with us one of your favorite scary, spooky, ghostly stories...Oh please :)!!!




Sunday, October 25, 2009

Three Questions We Usually Get from Leaders About Storytelling

Back in August Shawn Callahan of Anecdote and I collaborated on a leadership and storytelling webinar.

It was a rich experience for us and the participants. During our interactive dialog we explored the Triple Threat of storytelling leaders.

Are your leaders...

Storylisteners (that's not a typo - watch the video and find out why)
Story Elicitors (trigger storytelling of others)
Storytellers

We'd love to hear your experiences with developing the story capacity of leaders in your organization. Share your thoughts below...



ADDITIONAL RESOURCES

Story-based Communication Assessment: Click Here...


I also have a book of self-development exercises to work on these skills with yourself or others. All of these exercises that map to the nine skills of the competency model


Book of Self-Development Exercises: Click Here...


I also recommend, Once Upon a Time: Using Story-Based Activities to Develop Breakthrough Communication Skills. It contains a collection of group process activities aligned with these story-based communication skills.

Friday, October 16, 2009

TRIBUTE TO MAMA OCEAN FOR BLOG ACTION DAY


I was sorry to miss out on Blog Action Day yesterday but it's never too late to share our hopes, dreams, and concerns for a sustainable planet.

Here is a piece I wrote awhile back reflecting on the glorious gift I like to refer to as, "Mama Ocean."

White, frothing foam spews from her mouth. Her formless hands wrap around the ankles of an unsuspecting child. He is busy savoring his bliss on the sandy shore. Joy and disaster duel. Mother Sea bides her directives, but she will not be governed. She is content with the struggle. Her maternal instinct directs a drama that teeters on a precarious precipice between diametrically opposed outcomes. There is a tumble. Balance gives way to terror, and abandonment dominates the scene. In rushes the hero. She whisks the child from Mother Sea’s loving arms. An instant passes, impinging a memory forever. It is business as usual. Ebbs and flows, nothing more.

That was my first encounter with the Pacific Ocean. Years pass, and boyhood fears give way to insatiable curiosities.

Now I am kneeling on the bottom, fully equipped with my arsenal of life-sustaining paraphernalia. Maybe it is some unconscious longing to return to the weightless fetus of my beginnings. Somehow it is right. My bubbles rise to the surface, expanding throughout their journey, and arrive as shouts of joy. I am a guest.

Today my hostess gives me a special treat. A forest of kelp weaves canopies over me. The sun aims its beams through any opening it can find. As it is above, so it is below. I am trans-fixed.

The clatter of daily life disappears and the cold water baptizes me anew. I am adrift in a watery reverie mesmerized by the balladic ease of my fluid movements. A fish docked alongside the kelp catches my eye. My arms flow toward it, and, as they make their way through the viscous medium, I swear I can feel its pulsing gills vibrating through the water. It is as if I am tethered to the fish. Its gill and my finger are joined in some magnetic union. I am struck by the obvious. This fish does not know it is in water. The water is air to the fish. Yet I experience the water as some sort of cosmic glue tying me, and everything around me in a synergistic partnership. The fish knows none of this.

The arrow of time moves forward, and the scene changes again. This time I am cutting through the water in pursuit of adventure. The hunter-gatherer instinct inside me stirs and my eye is caught by the scintillating glimmer of an abalone shell tucked in a tight crib of rocks. Priding myself on my acrobatic agility, I position myself just right to reach in and take Mother Sea’s treasure.

Disorientation ensues, and a mouthful of water assaults me. Several efforts of gear and dive buddy offer no remedy to my situation. I must make the climb to the surface without air. Perhaps this is the freedom I have longed for with Mother Sea all along.I am caught between worlds—one of land and one of water. To which of the two do I belong? Each is a part of my nature, yet neither fully meets my needs. I need them both, and they need me.

We are made mostly of water. Toss in a few atoms of carbon and other trace minerals, let evolution work a trick or two, and we emerge. There must be some sort of galactic museum. “Planet Earth exhibit this way,” the sign reads. The centerpiece of the exhibit is a stuffed Homosapiens. Maybe the caption reads, “big on brains, short on awareness—a highly differentiated life form with a lack of integration between itself and its environment.”

Could we be a natural wonder of the universe? Maybe it is we who should invoke the celestial muses and tune ourselves to the frequency of wonder.

There is more water than land. We can reach higher into the heavens than we can into the belly of our home. We fear the deep. Is it the thought of a colossal squid or is it an avoidance of our nature?

Nature is in flux. A fire is constructive. Fertilizer is destructive. All natural ingredients include synthesized chemicals as part of the standard du jour menu. Call in the relativists. They will save us. Nurture not nature is to blame. Social constructs are the root of all evils. I forgot, could you tell me who built the constructs? Or maybe it’s all predetermined in our genes. Just fill out
this form and the human genome is yours for analysis. I can see street-corner hawkers vying for our attention, “Hear ye, hear ye, get your DVD today, and read all about your genetic makeup.”

I put up the mirror and spin around. Give me somewhere to point my finger. There must be a cause to hang my hat on today. Resources are not finite; only our understanding of how to manage and control them is lacking, is it not?

The fish turns to me. Its beady stare shifts my attention. I reach out to touch it but I realize the fish is inside me. It is a part of my memory—a vital epiphany guiding me. It slips through my fingers, and the momentary gift is lost. I am back to the ranting ramblings of my mind. The equilibrium is gone. I throw off the cover of the hot tub and subject the water to my tests. If I have read my instruments correctly, I can bring this water back to a happy, safe balance. The water will succumb to my elixir. I do not need to banish my ideal. I am master of the water.

A mother holds her child’s hand as she leads him to the great expanse of the sea for the first time. Eyes filled with awe, he lets go of her hand. He takes all of it in and only some of it registers. Mother Sea will take hold of his imagination in ways beyond his present capacity of comprehension, even if she must pull him toward her bosom.

Our event horizon must stretch further than our puny minds allow us. Nature goes about its business. One thing is obliterated and replaced by another. A phoenix rises out of the ashes to take flight once again. What about those mighty dinosaurs or species of plants and insects off our radar screens that are candles blown out in the dark before anyone benefits from their illuminating secrets? Nature has not gone astray; it is simply in motion.

I examine my hand. I am appalled to realize that every seven years almost all the cells in my body are replaced. Those poor cells remind me of pelagic carcasses unknowingly committed to insane asylums of our shores. Have I lost my nature or am I along for the ride? Maybe I should just catch a wave and sit on top of the world.

I hold the treasure in my hand. The pearly allure of the abalone’s shell is intoxicating my thoughts. I am without air but I am free. Whatever happened to my umbilical cord? I will break to the surface and rejoin the atmosphere. The fabric of water will be punctuated with my staccato gasps for air underscored by my drive to be unique and in control. I want to bring the fish to the surface. Will it feel the air as joining the two of us in a new dance, or will the harsh reality of a foreign environment take hold of it before it is enlightened?

The world marches to its own nature. Developing nations are eager to karaoke tunes they have heard before, and scarce resources attempt counterpoint melodies against the beat of progress. Mother Sea beckons, a child is initiated, and an underwater explorer struggles against his nature to hold on to his battling prizes of material gain and insight. There is a faint glimmer of guidance. Mother Sea scans the shore and finds another child eager for tutelage. Perhaps her passion to incite wonder might take hold and pique a new imagination.

Saturday, September 26, 2009

Leadership & Storytelling Part 14 of Many...

PROCESS RING – REFLECTING COMPETENCY

“The salvation of this human world lies nowhere else
than in the human power to reflect.”
Vaclav Havel

We all could do with a little more thinking. Introspection is under valued and unpracticed. It is another one of those seemingly fuzzy things left outside of the walls of business yet nothing could be more important to the success of an organization and the well being of its members. Our ability to reflect is a defining characteristic of being human. So why do most of us prefer our bliss of oblivious autopilot in lieu of a more mindful orientation to the world around us? It takes time, discipline, and commitment. Given the finite nature of these assets we do not part with them easily. Socially, as evidenced by our educational system, we do not make reflection a priority. In many instances we go out of our way to discourage it.

Reflection requires focusing our attention in a single direction with circumspection. The image of an hourglass is useful in understanding the state of mind we need to achieve in order to benefit from our efforts. Individual grains of sand pass through a narrow point before they drop into a large collection area. When we concentrate it is akin to the narrow point of an hourglass. When we review an experience and it yields a wealth of insights it is akin to the large open collection area that the grains of sand fall into. From that narrow point of concentration a new vista of perception becomes possible. Our minds open up to new possibilities. We are able to look at our experiences in a totally new way. A reflective mind discovers insights in otherwise meaningless experiences.

The insights we gain from reflection are transformed into knowledge, which become raw chunks of reusable information. Herein lays the greatest challenge. How do we use these chunks? Knowledge provides us with a construct to manage and manipulate abstractions mined from our experiences but we have to find a way of applying them to new situations. When we look for applicability of our knowledge by being attentive to the moment we discover points of intersection. A new experience has some correspondence to a previous one. We leverage the pattern capabilities of our minds and move knowledge into the present. This pattern match guides our behavior. Some benefits include avoiding mistakes we have made in the past, exhibiting a greater capacity for empathy, demonstrating new understanding, or acting with greater confidence. When it comes to interpersonal or intrapersonal dynamics, knowledge applied in the present is wisdom. Arguably, the greatest personal power that we can pursue is wisdom. While information by itself is useless and knowledge brings with it a certain degree of influence, wisdom deepens us. The bottom line is that we cannot be effective without reflection. The feedback gained from flexing our internal powers of observation is invaluable and cannot be procured through any other means.

Now that we have established the importance of reflecting, how do we do it? Reflection can be broken down into four parts:

1. Visualizing
2. Sitting
3. Inviting
4. Sifting

Part I. of Reflecting: Visualizing

Reflection is made possible through the use of visualization. The word visualizing can be misleading. We need to use all of our senses when we visualize. The more senses we can invoke the richer our visualizations will be. Saint Ignatius of Loyola wrote a guide for monks called The Spiritual Exercises. He like others before him had an intuitive grasp of how our minds work without the benefits of psychological research we have today. The spiritual exercises are a collection of guided visualizations on Jesus Christ’s life. Loyola instructs priest to begin imagining a scene from Jesus’ life by walking through the sights, sounds, smells, tastes, and feelings of it. The result is a vivid and personal re-experiencing of a story. Athletes offer another perspective on the power of visualization. Mental rehearsals have been shown to result in muscular activity that can be measured. These mental rehearsals enable athletes to practice, learn, and improve motor skills. They can also be used to strengthen cognitive and psycho-emotional skills such as concentration, focus, and stress management. Visualizations are effective because they are not just mental phenomena they engage our whole being.

In order to reflect on our experiences we must relive them. Visualization offers us this ability. We re-enter our past experiences as an observer. Our imaginations fuel our archival inquiry and engage us as active observers. Like the spiritual exercises, we can also reflect on stories outside of our personal experiences. Whatever we visualize is projected into a space where we can begin to manipulate it. In this way reflection has the potential to be more than an analytical rehashing of an experience. Visualization creates a story while analysis by itself creates a collection of linearly associated data points. If we are to win any insights from our experiences or effectively find connections between our experiences we will need to work with them as stories.